Last Updated: March 2026
Ridge Meadows Recycling Society (“RMRS”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address when you contact us, sign up for programs, or register for events.
- Service Information: Details related to recycling services you use, such as large item pickup requests or program registrations.
- Volunteer Information: Application details, availability, skills, and emergency contact information for volunteer coordination.
- Donation Information: Payment details and contact information when you make donations (processed securely through third-party payment providers).
- Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
- Communication Records: Records of correspondence when you contact us via email, phone, or contact forms.
How We Use Your Information
We use your personal information to:
- Provide and improve our recycling programs and services
- Respond to inquiries and service requests
- Coordinate volunteer activities and schedules
- Process donations and issue tax receipts
- Send program updates, event notifications, and community information (with your consent)
- Process registrations for events, workshops, and programs
- Analyze website usage to improve user experience
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our website, processing payments, and delivering programs (e.g., payment processors, email services, analytics providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Partner Organizations: With your consent, for collaborative recycling and environmental programs
- Funding Bodies: Aggregated, non-identifiable data may be shared with grant providers and government agencies for reporting purposes
Children’s Privacy
RMRS offers educational programs for schools and youth groups. We collect minimal information necessary to deliver these programs, typically through schools or parent/guardian registration. We do not knowingly collect personal information directly from children under 13 without parental consent. Parents or guardians may contact us to review, update, or delete their child’s information.
Cookies and Analytics
Our website uses cookies and similar technologies to:
- Analyze website traffic and usage patterns
- Improve website functionality and user experience
- Remember your preferences
We use Cloudflare for website performance and security, which may collect anonymized analytics data. You can manage cookie preferences through your browser settings.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Payment information is processed through secure, PCI-compliant third-party providers and is not stored on our servers. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under BC PIPA, you have the right to:
- Access: Request a copy of your personal information we hold
- Correction: Request correction of inaccurate information
- Withdrawal: Withdraw consent for certain uses of your information (e.g., unsubscribe from newsletters)
- Complaint: File a complaint with the Office of the Information and Privacy Commissioner of BC
To exercise these rights, please contact us using the information below. We will respond to requests within 30 business days.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Donation records are retained as required by Canada Revenue Agency regulations. Volunteer records are retained for the duration of active volunteering plus a reasonable period thereafter.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Contact Us
For privacy-related inquiries, to exercise your rights, or to make a complaint, please contact us:
Ridge Meadows Recycling Society
10092 276 Street
Maple Ridge, BC V2W 1R2
Phone: 604-463-5545
Email: info@rmrs.mattseligman.com
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.